Member Services

The Member Services team can assist you if you have questions about your benefits related to quality of your treatment. A representative is available during normal business hours to explain eligibility requirements, how to get substance use disorder treatment, and can assist with filing complaints about your care.



For more information, contact our Member Support team Monday through Friday, 8:00 a.m. to 5:00 p.m. by calling 1-888-742-7900 and press 7 or sending us an email at MemberServices@ph.lacounty.gov.

Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.