Rights and Responsibilities

Member Rights
You have the right to receive services that respect and consider your cultural or ethnic background, language needs, disability, gender, age, religion, sexual orientation, or gender identity. Discrimination is against the law. Refer to your Member Handbook for more information about your rights as a member.

Member Rights Poster
Non-Discrimination Notice

Member's Responsibilities
Your responsibilities as an active member receiving treatment include:

• Reading your Member Handbook
• Treating the staff who provide your treatment with respect and courtesy
• Letting your treatment provider know if you need language assistance services or auxiliary aids and services well before your appointment
• Contacting your treatment provider or SAPC if you have any problems

Public Health has made reasonable efforts to provide accurate translation. However, no computerized translation is perfect and is not intended to replace traditional translation methods. If questions arise concerning the accuracy of the information, please refer to the English edition of the website, which is the official version.